Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. Delivery times vary by location, with express options available at checkout.
How do I return or exchange an item?
We accept returns within 14 days of receipt. Items must be in their original, unworn condition with all tags attached. Please use our online portal to start your return process.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Clearpay in supported regions.
Are your garments sustainably produced?
We are committed to quality and ethical manufacturing. We work closely with small-scale factories that ensure fair wages and prioritize high-quality fabrics designed to last.
Will I have to pay import duties and taxes?
For international orders outside of the UK, duties and taxes may be applied by your local customs office. These charges are the responsibility of the customer.